We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very cool shoes!) consulted with the store about the size, 24,5 cm came up perfectly. Made well. Very glad) Thank you!)
On quality, very all is well, I doubted that this is skin, but my husband believes that yes, the only negative is the sole, absolutely does not bend, you go as if two boards are tied to the feet and it is not very convenient to press the pedals behind the wheel.
Boots are good, came quickly. Very light. Look like in the photo. In the living I was confused by the shape of the sock-lengthens the leg. I think that the sole will slip.
Ordered 04. 09.20-received 21.09.20 Before order requested to send store real photos. See the detailed photos in the description of the goods, they fully correspond to reality. My foot exactly 22,5 cm, fullness 21,2 cm (ie. Narrow). Boots came perfectly! Comfortable, do not press, very light. Soft soft skin, sock boot with Seal, zippers walk well. Inside the fabric lining and insole. Insole 23 cm. I'll get dressed on a warm sock. Definitely recommend to buy!
Boots are chic! Not sure if it's skin... Very comfortable and warm. Confuses a little only lining... Better be a thin fleece. I have a full 36 size (23 cm), but was afraid that they would be narrow and took 37, what I regretted. They are full size! But I still wear it, but it will be cooler-I'll wear warm socks. In general, for this money excellent shoes. In the store such exactly thousands 7-8 now cost, if not more.
Cool shoes, externally, the exact copy of the boots of the Italian brand Ash (the same shoes now are in the autumn-winter collection Stradivarius). Look afigenno, massive, like army birds. Natural leather, very soft, only a little paint. The order came faster than the deadline, in 12 days. Packed everything is wonderful, no creases to the skin in the delivery process did not happen. With the size a little wrong. Usually I buy 36-37 in the mass market, but this 37 turned out to be a little big, on a thick sock in winter will be normal.
Boots are leather, soft and very light, despite the massive sole, behind the lock. Comfortable I really liked as in the photo. If you pick up, then a little visible traces of glue. I like very much that on a thin leg on the ankle you can tighten the lacing and do not rub anything. Purchase is satisfied, at 24 cm foot took 38 size on the store's grid, there is a small stock. The seller was contacted by a coupon.
Good shoes, for their money (2,8 thousand), no more. Here's kind of beautiful outside, but inside what kind of Robe, these pieces of flesh-colored fabric, the skin is very thin, as if it is not intended at all for shoes. In general, I have a double impression, let's see how it will be worn. The size somewhere is 0,5-1 cm bigger than mine (24,5) per sock well.
Externally, the shoes are ideal, exactly correspond to the store's pictures. There are no complaints about the quality of tailoring. The quality of the skin raises doubt, but they do not look flimsy-I hope the season-two they pass. They came to pupyrka and polniki. Inside there were inserts so that the shoes did not crumble. On the foot 231mm ordered R. 36-sat perfectly, but it is worth noting that I do not like it very much when the shoes are sitting freely. Here, for me, the size is ideal-it will not rub, but the maximum that you can tuck inside-HB sock.
I was afraid to order, because at the time of the order there were not yet any reviews with photos. So I wrote to the store, asked to send pictures of shoes in life, he sent two pictures from different angles very quickly. After which the order and did not regret. For their money are executed qualitatively, the locks do not eat, the skin is quality. As for the size, at its 36 ordered 36. They sit well, but only with a thin toe. If you want to wear with warm socks, order for a larger size, you will not lose. The order is satisfied, everything is packed very well.
Boots are cool! Very stylish! On a narrow leg 22.5, ordered 34 size and was not mistaken, sat perfectly, even a little remained stock for a warm insole. I ordered 2.11, 13.11 came to the Mail, this is my fastest order with Ali))) thank you store!