We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Oooochen cool!!! Everyone take!!! I did not understand one, mistakenly ordered the 43th, although i have the 42nd foot size. But came under my leg
Nice comfortable shoe, very happy with value. Thought I ordered blue also, will check up on that .
I liked the shoes! i can not determine what material. ordered 38.5 cm. but they are more by 5-7mm. apparently they have such sizes allowed with переди and with зади a little more in size! can i take 38 cm!!! af further time will show!!!
Very quickly delivered. Everything came up.
Fast shipping and good quality!SUPER SELLER!
This is a splendid and exquisite designed !! I absolutely love it!! Great store, great products, great quality. Thank you so much.
Great store
Still described muí good quality
Good quality. Not as i expected, but good
very good store, very good quality, making for the fourth order. well done keep the brand!
Great store
Delivery three weeks to moscow, 14 size per foot 29.5 cm is a bit too big, designed for a wide leg. Quality is not even bad. Its money is worth 3 months to carry.
Price contrast Satisfaction
i like shoes feet true the the size on product description and trusted store pleasure to do buisniss with
Fast shipping! Good!
The Product fits the description however I am not satisfied with how the product was shipped all the shoes was smashed and flat... you should ship all shoes in a separate box..
Very good quality and time delivery on time thanks
Satisfied! Very lite shoes!